Information heterogeneity in a retrial queue: throughput and social welfare maximization

DOI10.1007/S11134-019-09608-ZMaRDI QIDQ2281372zbMATH OpenOpenAlexWikidataFDO

Authors Zhongbin Wang, Jinting Wang

Publication date 19 December 2019

Published in Queueing Systems (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/s11134-019-09608-z

zbMATH Keywords

information heterogeneityNash equilibriumretrial queuessocial welfarethroughput

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Performance evaluation, queueing, and scheduling in the context of computer systems (68M20) Queues and service in operations research (90B22)

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Cites work

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Cited in

(8)

• Analysis and comparison of queue with \(N\)-policy and unreliable server
• Information heterogeneity in queueing service systems: differentiated pricing decision with word-of-mouth rating information on service value
• The effect of customer awareness on priority queues
• Heterogeneity of delay information and revenue-cost structure in a multi-server queue with threshold policy: customer behaviors and optimization
• Equilibrium queueing strategies in M/G/1 queues with the reference time effect
• Psychological heterogeneity in a queue: the impact of loss aversion on service pricing
• Social welfare maximization of tourist bus service system in the M/M/1 queue with strategic tourists
• Equilibrium and optimization in a multi-server queue with N-policy, heterogeneous information and reneging

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