Profit maximization in the M/M/1 queue

DOI10.1016/J.ORL.2017.06.003MaRDI QIDQ1728301zbMATH OpenOpenAlexFDO

Authors Refael Hassin, Alexandra Koshman

Publication date 22 February 2019

Published in Operations Research Letters (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.orl.2017.06.003

zbMATH Keywords

observable queueshigh-low announcementsprofit-maximization in a queueing system

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25)

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Cites work

• scientific article; zbMATH DE number 2088666 (Why is no real title available?)
• Admission control to an M/M/1 queue with partial information
• Congestion Tolls for Poisson Queuing Processes
• Customer equilibrium and optimal strategies in an M/M/1 queue with dynamic service control
• Estimation of the mean of truncated exponential distribution
• Modeling and optimization of a product-service system with additional service capacity and impatient customers
• Optimal Priority-Purchasing and Pricing Decisions in Nonmonopoly and Monopoly Queues
• Optimal balking strategies and pricing for the single server Markovian queue with compartmented waiting space
• Optimal static pricing for a service facility with holding costs
• Price setting policies for service systems in case of uncertain demand and service time
• Production planning and pricing policy in a make-to-stock system with uncertain demand subject to machine breakdowns
• Queues with slow servers and impatient customers
• Rational queueing
• Strategic Overtaking in a Monopolistic M/M/1 Queue
• The Price of Anarchy in the Markovian Single Server Queue
• The Regulation of Queue Size by Levying Tolls
• To queue or not to queue: equilibrium behavior in queueing systems.
• When to use speedup: an examination of service systems with returns
• ``We will be right with you: managing customer expectations with vague promises and cheap talk

Cited in

(15)

• Optimal signaling mechanisms in unobservable queues
• The \(M/M/1+M\) queue with a utility-maximizing server
• Inefficiency in stochastic queueing systems with strategic customers
• On the optimal disclosure of queue length information
• Profit maximization in a multi-product firm with impatient customers
• Revenue maximization in two‐station tandem queueing systems
• Optimal pricing for tandem queues with finite buffers
• Admission and pricing optimization of on-street parking with delivery bays
• Service facilities with risk‐averse customers: a simulation approach
• The effect of customer awareness on priority queues
• Profit Analysis of M/M/r Queueing Model with Balking and Reneging
• Fluid queues with synchronized output
• Pre-commitment or post-payment: which worsens a line-sitting firm's revenue?
• Strategic customer behavior in a queueing system with alternating information structure
• A note on profit maximization and monotonicity for inbound call centers

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