Poisson and non-Poisson properties in appointment-generated arrival processes: the case of an endocrinology clinic
DOI10.1016/J.ORL.2015.02.008zbMATH Open1408.90169DBLPjournals/orl/KimVWC15OpenAlexW2119802930WikidataQ57404048 ScholiaQ57404048MaRDI QIDQ1785350FDOQ1785350
Authors: Song-Hee Kim, Ponni Vel, Ward Whitt, Won Chul Cha
Publication date: 28 September 2018
Published in: Operations Research Letters (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/j.orl.2015.02.008
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dispersionPoisson processesstatistical testsappointmentsfitting queueing models to dataqueues with scheduled arrivals
Queues and service in operations research (90B22) Case-oriented studies in operations research (90B90)
Cites Work
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- A case of an intervention in an outpatients department
- Modeling Daily Arrivals to a Telephone Call Center
- Managing uncertainty in call centres using Poisson mixtures
- Statistical Analysis of a Telephone Call Center
- Some methods of constructing exact tests
- Choosing arrival process models for service systems: tests of a nonhomogeneous Poisson process
- Note on the Poisson Index of Dispersion
Cited In (10)
- Queueing models for patient-flow dynamics in inpatient wards
- Robust heavy-traffic approximations for service systems facing overdispersed demand
- STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS
- Staffing for many-server systems facing non-standard arrival processes
- Choosing arrival process models for service systems: tests of a nonhomogeneous Poisson process
- Efficient simulation of non-Poisson non-stationary point processes to study queueing approximations
- Modeling emergency room arrivals using the Poisson process
- A data-driven model of an appointment-generated arrival process at an outpatient clinic
- Modeling Time-Dependent Arrivals to Service Systems: A Case in Using a Piecewise-Polynomial Rate Function in a Nonhomogeneous Poisson Process
- The power of alternative Kolmogorov-Smirnov tests based on transformations of the data
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