Poisson and non-Poisson properties in appointment-generated arrival processes: the case of an endocrinology clinic

DOI10.1016/j.orl.2015.02.008zbMath1408.90169OpenAlexW2119802930WikidataQ57404048 ScholiaQ57404048MaRDI QIDQ1785350

Ponni Vel, Song-Hee Kim, Won Chul Cha, Ward Whitt

Publication date: 28 September 2018

Published in: Operations Research Letters (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.orl.2015.02.008

zbMATH Keywords

dispersionstatistical testsPoisson processesappointmentsfitting queueing models to dataqueues with scheduled arrivals

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Case-oriented studies in operations research (90B90)

Related Items

STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS, Efficient simulation of non-Poisson non-stationary point processes to study queueing approximations, Queueing Models for Patient-Flow Dynamics in Inpatient Wards, A Data-Driven Model of an Appointment-Generated Arrival Process at an Outpatient Clinic, Staffing for many-server systems facing non-standard arrival processes, Robust heavy-traffic approximations for service systems facing overdispersed demand, The Power of Alternative Kolmogorov-Smirnov Tests Based on Transformations of the Data

Uses Software

• KolmogorovSmirnovDist

Cites Work

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• Managing uncertainty in call centres using Poisson mixtures
• Statistical Analysis of a Telephone Call Center
• Note on the Poisson Index of Dispersion