Managing uncertainty in call centres using Poisson mixtures
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Publication:4781099
DOI10.1002/asmb.444zbMath1071.90012MaRDI QIDQ4781099
Publication date: 21 November 2002
Published in: Applied Stochastic Models in Business and Industry (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1002/asmb.444
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