Managing uncertainty in call centres using Poisson mixtures (Q4781099)
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scientific article; zbMATH DE number 1833881
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Managing uncertainty in call centres using Poisson mixtures |
scientific article; zbMATH DE number 1833881 |
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Managing uncertainty in call centres using Poisson mixtures (English)
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21 November 2002
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parameter estimation
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call centre
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Poisson mixture
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nonparametric likelihood
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