Rate-based daily arrival process models with application to call centers (Q5740227)

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scientific article; zbMATH DE number 6606043
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    Rate-based daily arrival process models with application to call centers
    scientific article; zbMATH DE number 6606043

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      Rate-Based Daily Arrival Process Models with Application to Call Centers (English)
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      25 July 2016
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      arrival process
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      arrival rate
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      doubly stochastic Poisson process
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      input modeling
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      copula
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      correlation
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      call centers
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