FORECAST ERRORS IN SERVICE SYSTEMS (Q3645160)

From MaRDI portal

Jump to:navigation, search

scientific article

Language	Label	Description	Also known as
English	FORECAST ERRORS IN SERVICE SYSTEMS	scientific article

Statements

scholarly article

0 references

FORECAST ERRORS IN SERVICE SYSTEMS (English)

0 references

zbMATH Open document ID

0 references

10.1017/S0269964809000187

0 references

Samuel G. Steckley

0 references

Shane G. Henderson

0 references

0 references

Probability in the Engineering and Informational Sciences

0 references

publication date

16 November 2009

0 references

Mathematics Subject Classification ID

0 references

0 references

zbMATH DE Number

0 references

MaRDI profile type

MaRDI publication profile

0 references

0 references

Approximation Theorems of Mathematical Statistics

0 references

Markov chain models of a telephone call center with call blending

0 references

Managing uncertainty in call centres using Poisson mixtures

0 references

Markov additive processes. II

0 references

Two issues in setting call centre staffing levels

0 references

Statistical Analysis of a Telephone Call Center

0 references

0 references

Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method

0 references

Modeling Daily Arrivals to a Telephone Call Center

0 references

Stochastic-Process Limits

0 references

Dynamic staffing in a telephone call center aiming to immediately answer all calls

0 references

Bivariate distributions with given marginals

0 references

Bayesian Forecasting of an Inhomogeneous Poisson Process With Applications to Call Center Data

0 references

Service-Level Agreements in Call Centers: Perils and Prescriptions

0 references

full work available at URL

https://doi.org/10.1017/s0269964809000187

0 references

0 references

Sitelinks

Mathematics(1 entry)

mardi Publication:3645160

Retrieved from "https://portal.mardi4nfdi.de/w/index.php?title=Item:Q3645160&oldid=37420970"