Modeling Daily Arrivals to a Telephone Call Center (Q3114909)
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scientific article; zbMATH DE number 6007600
| Language | Label | Description | Also known as |
|---|---|---|---|
| default for all languages | No label defined |
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| English | Modeling Daily Arrivals to a Telephone Call Center |
scientific article; zbMATH DE number 6007600 |
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Modeling Daily Arrivals to a Telephone Call Center (English)
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19 February 2012
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call center
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arrival process
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multivariate distribution
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doubly stochastic Poisson process
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input modeling correlation
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0.87684476
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0.86983246
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0.84853274
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0.8457799
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0.84231234
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