Pages that link to "Item:Q3114909"

The following pages link to Modeling Daily Arrivals to a Telephone Call Center (Q3114909):

Displaying 32 items.

• On the estimation of the true demand in call centers with redials and reconnects (Q319755) (← links)
• Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers (Q322500) (← links)
• Staffing a call center with uncertain non-stationary arrival rate and flexibility (Q443817) (← links)
• A stochastic programming model for scheduling call centers with global service level agreements (Q613494) (← links)
• Markov chain models of a telephone call center with call blending (Q858269) (← links)
• Practical statistical methods for call centres with a case study addressing urgent medical care delivery (Q889569) (← links)
• Efficient simulation of non-Poisson non-stationary point processes to study queueing approximations (Q899666) (← links)
• Workload forecasting for a call center: methodology and a case study (Q965108) (← links)
• Online scheduling policies for multiclass call centers with impatient customers (Q992603) (← links)
• Optimizing daily agent scheduling in a multiskill call center (Q1044109) (← links)
• Staffing large-scale service systems with distributional uncertainty (Q1640076) (← links)
• The impact of special days in call arrivals forecasting: a neural network approach to modelling special days (Q1681423) (← links)
• Poisson and non-Poisson properties in appointment-generated arrival processes: the case of an endocrinology clinic (Q1785350) (← links)
• A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty (Q2030341) (← links)
• Prescriptive analytics for a multi-shift staffing problem (Q2098065) (← links)
• On a multistage discrete stochastic optimization problem with stochastic constraints and nested sampling (Q2235138) (← links)
• Staffing for many-server systems facing non-standard arrival processes (Q2242346) (← links)
• Modeling latent sources in call center arrival data (Q2267665) (← links)
• Taylor-series approximations for queues with arrival correlation (Q2310526) (← links)
• Robust heavy-traffic approximations for service systems facing overdispersed demand (Q2315070) (← links)
• Staffing call centers under arrival-rate uncertainty with Bayesian updates (Q2417171) (← links)
• Call center arrival modeling: A Bayesian state-space approach (Q2994799) (← links)
• FORECAST ERRORS IN SERVICE SYSTEMS (Q3645160) (← links)
• A normal copula model for the arrival process in a call center (Q4929089) (← links)
• Modeling and Simulation of Nonstationary Non-Poisson Arrival Processes (Q5138268) (← links)
• Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin--Whitt Heavy-Traffic Regime (Q5232349) (← links)
• Distributionally robust workforce scheduling in call centres with uncertain arrival rates (Q5299909) (← links)
• Predictability of operational processes over finite horizon (Q5300450) (← links)
• STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS (Q5358099) (← links)
• On generating multivariate Poisson data in management science applications (Q5414499) (← links)
• Rate-Based Daily Arrival Process Models with Application to Call Centers (Q5740227) (← links)
• The problem of scheduling for call-centre operators (Q6644060) (← links)