Staffing call centers under arrival-rate uncertainty with Bayesian updates (Q2417171)
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English | Staffing call centers under arrival-rate uncertainty with Bayesian updates |
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Staffing call centers under arrival-rate uncertainty with Bayesian updates (English)
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11 June 2019
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call center staffing
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quality-of-service
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Erlang-C
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stochastic programming
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Bayesian update
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