A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty (Q2030341)
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scientific article; zbMATH DE number 7355904
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| English | A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty |
scientific article; zbMATH DE number 7355904 |
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A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty (English)
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7 June 2021
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stochastic programming
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simulation
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stochastic optimization
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sample average approximation
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L-shaped decomposition
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0.8532553315162659
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0.8454548120498657
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0.8364922404289246
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0.832236647605896
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0.8283381462097168
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