Staffing many‐server queues with autoregressive inputs

DOI10.1002/NAV.21960zbMATH Open1523.90088OpenAlexW3104776238MaRDI QIDQ6076471FDOQ6076471

Authors: Xu Sun, Yunan Liu 

Publication date: 17 October 2023

Published in: Naval Research Logistics (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1002/nav.21960

Recommendations

• STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS
• Staffing of time-varying queues to achieve time-stable performance
• Staffing to stabilize the tail probability of delay in service systems with time-varying demand
• Dynamic rate Erlang-A queues

zbMATH Keywords

autocorrelationparameter uncertaintymean-reverting processmany-server queuesoptimal staffingheavy-traffic approximationsqueues with customer abandonmentnon-Poisson arrivals

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25)

Cites Work

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• Staffing to stabilize the tail probability of delay in service systems with time-varying demand
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Cited In (4)

• Rate-based daily arrival process models with application to call centers
• STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS
• Staffing for many-server systems facing non-standard arrival processes
• Optimal staffing for ticket queues

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