Staffing many-server queues with impatient customers: constraint satisfaction in call centers

From MaRDI portal
Publication:3100417

DOI10.1287/OPRE.1080.0651zbMATH Open1233.90121OpenAlexW2140283201MaRDI QIDQ3100417FDOQ3100417


Authors: Avishai Mandelbaum, Sergey Zeltyn Edit this on Wikidata


Publication date: 24 November 2011

Published in: Operations Research (Search for Journal in Brave)

Full work available at URL: https://semanticscholar.org/paper/70cb517a1a27e04f4bfcce74f41bec19288eac9c




Recommendations





Cited In (41)





This page was built for publication: Staffing many-server queues with impatient customers: constraint satisfaction in call centers

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q3100417)