Staffing to maximize profit for call centers with impatient and repeat-calling customers

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Publication:1666962

DOI10.1155/2015/926504zbMath1394.90198OpenAlexW1565180236WikidataQ59120309 ScholiaQ59120309MaRDI QIDQ1666962

Miao Yu, Jun Gong, Manru Li, Jiafu Tang

Publication date: 27 August 2018

Published in: Mathematical Problems in Engineering (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1155/2015/926504






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