Engineering solution of a basic call-center model
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Publication:3115446
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- Sharing delay information in service systems: a literature survey
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- Analysis of renewal batch arrival queues with multiple vacations and geometric abandonment
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- Approximate Description of Dynamics of a Closed Queueing Network Including Multi-servers
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- Algorithms for the upper bound mean waiting time in the \(\mathrm{GI}/\mathrm{GI}/1\) queue
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- Heavy-traffic fluid limits for periodic infinite-server queues
- Waiting time in the \(\mathrm{M}/\mathrm{M}/m\) LCFS nonpreemptive priority queue with impatient customers
- Stochastic grey-box modeling of queueing systems: fitting birth-and-death processes to data
- Basic teletraffic model for a party line
- On the \(M_t/M_t/K_t + M_t\) queue in heavy traffic
- Fluid approximations and control of queues in emergency departments
- ESTIMATING WAITING TIMES WITH THE TIME-VARYING LITTLE'S LAW
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