Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers
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Publication:3013918
DOI10.1287/opre.1100.0878zbMath1217.90062OpenAlexW2087137584MaRDI QIDQ3013918
Avishai Mandelbaum, Mor Armony
Publication date: 19 July 2011
Published in: Operations Research (Search for Journal in Brave)
Full work available at URL: https://semanticscholar.org/paper/552407e4cfa8ad1635d34aeada91fb6387587cc6
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