The Benefit of Introducing Variability in Single-Server Queues with Application to Quality-Based Service Domains
From MaRDI portal
Publication:3195241
DOI10.1287/opre.2014.1330zbMath1326.90019OpenAlexW1999254935MaRDI QIDQ3195241
Alan Scheller-Wolf, Ying Xu, Katia P. Sycara
Publication date: 22 October 2015
Published in: Operations Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1287/opre.2014.1330
Queues and service in operations research (90B22) Performance evaluation, queueing, and scheduling in the context of computer systems (68M20)
Related Items (5)
Exact analysis for multiserver queueing systems with cross selling ⋮ The setting and optimization of quick queue ⋮ Reducing Delay in Retrial Queues by Simultaneously Differentiating Service and Retrial Rates ⋮ Performance improvement of a service system via stocking perishable preliminary services ⋮ Strategic joining in a single-server retrial queue with batch service
Cites Work
- Dynamic admission and service rate control of a queue
- Dynamic routing in large-scale service systems with heterogeneous servers
- Comparison of two randomized policy \(M/G/1\) queues with second optional service, server breakdown and startup
- Optimal Pricing of Priority Services
- Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services
- Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers
- Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing
- Price and Service Discrimination in Queuing Systems: Incentive Compatibility of Gcμ Scheduling
- Dynamic Control of an M/M/1 Service System with Adjustable Arrival and Service Rates
- Design and Analysis of Diagnostic Service Centers
- Service-Level Differentiation in Call Centers with Fully Flexible Servers
- Call Center Outsourcing: Coordinating Staffing Level and Service Quality
- Queuing for Expert Services
- A Discrete-Time Single-Server Queueing System Under Multiple Vacations and Setup-Closedown Times
- Dynamic Control of a Queue with Adjustable Service Rate
- Monotonic and Insensitive Optimal Policies for Control of Queues with Undiscounted Costs
- The T-Policy for the M/G/1 Queue
- Optimal Control of a Maintenance System with Variable Service Rates
- Introduction to Queueing
- Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue
- Optimal Control of a Service Facility with Variable Exponential Service Times and Constant Arrival Rate
This page was built for publication: The Benefit of Introducing Variability in Single-Server Queues with Application to Quality-Based Service Domains
