Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing
From MaRDI portal
Publication:3100470
DOI10.1287/opre.1090.0736zbMath1233.90116OpenAlexW2171782240MaRDI QIDQ3100470
Publication date: 24 November 2011
Published in: Operations Research (Search for Journal in Brave)
Full work available at URL: https://semanticscholar.org/paper/798cc9a7e607a4ad61ee78a794b40c8c733afe44
Queues and service in operations research (90B22) Theory of organizations, manpower planning in operations research (90B70)
Related Items
A Fluid Model for One-Sided Bipartite Matching Queues with Match-Dependent Rewards ⋮ Dynamic Server Assignment in Multiclass Queues with Shifts, with Applications to Nurse Staffing in Emergency Departments ⋮ Achieving Rapid Recovery in an Overload Control for Large-Scale Service Systems ⋮ Admission and routing of soft real-time jobs to multiclusters: design and comparison of index policies ⋮ The Benefit of Introducing Variability in Single-Server Queues with Application to Quality-Based Service Domains ⋮ Fluid Models of Parallel Service Systems Under FCFS ⋮ Applications of fluid models in service operations management ⋮ Many-server scaling of the N-system under FCFS-ALIS ⋮ Delay-Based Service Differentiation with Many Servers and Time-Varying Arrival Rates ⋮ Product forms for FCFS queueing models with arbitrary server-job compatibilities: an overview ⋮ A survey on skill-based routing with applications to service operations management ⋮ Diffusion approximation for an overloaded \(X\) model via a stochastic averaging principle ⋮ Optimal control of parallel server systems with many servers in heavy traffic ⋮ Design heuristic for parallel many server systems ⋮ Infinite horizon asymptotic average optimality for large-scale parallel server networks ⋮ Online scheduling policies for multiclass call centers with impatient customers ⋮ Control of systems with flexible multi-server pools: a shadow routing approach ⋮ Unnamed Item ⋮ Infinite-Horizon Average Optimality of the N-Network in the Halfin–Whitt Regime ⋮ Dynamic Scheduling of Multiclass Many-Server Queues with Abandonment: The Generalized cμ/h Rule ⋮ Balanced routing with partial information in a distributed parallel many-server queueing system ⋮ Optimal pricing and scheduling control of product shipping ⋮ A skill based parallel service system under FCFS-ALIS — steady state, overloads, and abandonments ⋮ OPTIMAL STATIC ASSIGNMENT AND ROUTING POLICIES FOR SERVICE CENTERS WITH CORRELATED TRAFFIC ⋮ On the Optimal Design of a Bipartite Matching Queueing System ⋮ Scheduling to Differentiate Service in a Multiclass Service System
This page was built for publication: Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing
