Delay-based service differentiation with many servers and time-varying arrival rates

DOI10.1287/STSY.2018.0015zbMATH Open1446.60075OpenAlexW2892954073WikidataQ57404036 ScholiaQ57404036MaRDI QIDQ5113885FDOQ5113885

Xu Sun, Ward Whitt

Publication date: 18 June 2020

Published in: Stochastic Systems (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1287/stsy.2018.0015

Recommendations

• Scheduling to Differentiate Service in a Multiclass Service System
• Staffing of time-varying queues to achieve time-stable performance
• Server Staffing to Meet Time-Varying Demand
• Staffing to stabilize the tail probability of delay in service systems with time-varying demand
• Stabilizing customer abandonment in many-server queues with time-varying arrivals

zbMATH Keywords

service differentiationtime-varying arrivalssample-path Little's lawmany-server heavy-traffic limitratio controlscheduling of customers to enter service

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25)

Cites Work

• Title not available (Why is that?)
• Stochastic-Process Limits
• The \(G_{t}/GI/s_{t}+GI\) many-server fluid queue
• Heavy-traffic limits for waiting times in many-server queues with abandonment
• On a comparison theorem for solutions of stochastic differential equations and its applications
• Networks of infinite-server queues with nonstationary Poisson input
• Heavy-Traffic Limits for Queues with Many Exponential Servers
• Martingale proofs of many-server heavy-traffic limits for Markovian queues
• The Physics of the Mt/G/∞ Queue
• Dynamic scheduling with convex delay costs: The generalized \(c\mu\) rule
• Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cμ-Rule
• Service-Level Agreements in Call Centers: Perils and Prescriptions
• Service-Level Differentiation in Call Centers with Fully Flexible Servers
• Waiting time distributions in the accumulating priority queue
• A blind policy for equalizing cumulative idleness
• Strong approximation for Markovian service networks
• Staffing of Time-Varying Queues to Achieve Time-Stable Performance
• Queue-and-Idleness-Ratio Controls in Many-Server Service Systems
• Multi-server accumulating priority queues with heterogeneous servers
• Server Staffing to Meet Time-Varying Demand
• Stabilizing Customer Abandonment in Many-Server Queues with Time-Varying Arrivals
• A delay dependent queue discipline
• Title not available (Why is that?)
• Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing
• A survey and experimental comparison of service-level-approximation methods for nonstationary \(M(t)/M/s(t)\) queueing systems with exhaustive discipline
• Ergodic diffusion control of multiclass multi-pool networks in the Halfin-Whitt regime
• Dynamic Scheduling of a Multiclass Queue in the Halfin-Whitt Heavy Traffic Regime
• Scheduling a multi class queue with many exponential servers: asymptotic optimality in heavy traffic.
• Scheduling control for queueing systems with many servers: asymptotic optimality in heavy traffic
• State space collapse in many-server diffusion limits of parallel server systems
• Sensitivity of Performance in the Erlang-A Queueing Model to Changes in the Model Parameters
• Optimal control of parallel server systems with many servers in heavy traffic
• On the \(M_t/M_t/K_t + M_t\) queue in heavy traffic
• Stabilizing performance in a single-server queue with time-varying arrival rate
• On the Invariance Principle for the First Passage Time
• Ergodic control of multi-class \(\mathrm{M}/\mathrm{M}/N+\mathrm{M}\) queues in the Halfin-Whitt regime
• STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS
• Fluid Models for Overloaded Multiclass Many-Server Queueing Systems with First-Come, First-Served Routing
• Many‐server loss models with non‐poisson time‐varying arrivals
• Nonlinear Accumulating Priority Queues with Equivalent Linear Proxies

Cited In (6)

• Title not available (Why is that?)
• Distribution law evaluation for demand service time in information system with multiple access to the data link
• Using different response-time requirements to smooth time-varying demand for service
• On the many-server fluid limit for a service system with routing based on delayed information
• Minimizing the Maximum Expected Waiting Time in a Periodic Single-Server Queue with a Service-Rate Control
• Scheduling to Differentiate Service in a Multiclass Service System

This page was built for publication: Delay-based service differentiation with many servers and time-varying arrival rates

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q5113885)