Staffing geographically distributed service facilities with itinerant personnel

DOI10.1016/S0305-0548(01)00071-5MaRDI QIDQ1867100zbMATH OpenOpenAlexFDO

Authors L. Douglas Smith, Robert M. Nauss, Robert J. Banis, Ronald Beck

Publication date 2 April 2003

Published in Computers \& Operations Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/s0305-0548(01)00071-5

zbMATH Keywords

management of service operationsschedulingstaffing

Mathematics Subject Classification ID

Deterministic scheduling theory in operations research (90B35) Management decision making, including multiple objectives (90B50)

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Cites work

• A set-processing algorithm for scheduling staff on 4-day or 3-day work weeks
• Accounting for time-varying queueing effects in workforce scheduling
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• Improving Personnel Scheduling at Airline Stations
• Strategic planning of transportation services for petroleum products. An application of capacitated gravity models

Cited in

(3)

• Locating and staffing service centers under service level constraints
• Staffing problems with local network externalities
• A decision support model for staff allocation of mobile medical service

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