Make waiting not to seem like waiting: capacity management of waiting-area entertainment

DOI10.1016/J.ORL.2022.10.015OpenAlexW4308616712MaRDI QIDQ2102850FDOQ2102850

Authors: Ke Sun, Yunan Liu, Xiang Li 

Publication date: 12 December 2022

Published in: Operations Research Letters (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.orl.2022.10.015

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zbMATH Keywords

strategic customerspsychology of waiting linesqueueing economics modelwaiting-area entertainment

Mathematics Subject Classification ID

Operations research, mathematical programming (90-XX)

Cites Work

• The Regulation of Queue Size by Levying Tolls
• To queue or not to queue: equilibrium behavior in queueing systems.
• Rational queueing

Cited In (1)

• The optimal decision of service provider considering extra waiting area value-added services -- pooled or dedicated?

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