A computational approach to optimized appointment scheduling

DOI10.1007/s11134-014-9398-6zbMath1312.60112OpenAlexW2108830656MaRDI QIDQ2263375

Alex Kuiper, Benjamin Kemper, M. R. H. Mandjes

Publication date: 18 March 2015

Published in: Queueing Systems (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s11134-014-9398-6

zbMATH Keywords

healthcarephase-type distributionutility functionsappointment scheduling\(\mathrm{D}/\mathrm{G}/1\) queue

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Stochastic scheduling theory in operations research (90B36) Optimal stochastic control (93E20) Performance evaluation, queueing, and scheduling in the context of computer systems (68M20) Probability in computer science (algorithm analysis, random structures, phase transitions, etc.) (68Q87)

Related Items (12)

Performance of the Smallest-Variance-First Rule in Appointment Sequencing ⋮ Two-day appointment scheduling with patient preferences and geometric arrivals ⋮ Optimized appointment scheduling ⋮ Appointment-driven queueing systems with non-punctual customers ⋮ Outpatient scheduling with unpunctual patients and no-shows ⋮ Optimal sequencing using a scheduling heuristic ⋮ Adaptive appointment scheduling with periodic updates ⋮ Adaptive scheduling in service systems: a dynamic programming approach ⋮ Outpatient appointment systems in healthcare: a review of optimization studies ⋮ Optimal stationary appointment schedules ⋮ Appointment scheduling optimization with two stages diagnosis for clinic outpatient ⋮ Appointment scheduling for multi-stage sequential service systems with stochastic service durations

Cites Work

• Optimized appointment scheduling
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• Optimally scheduling \(N\) customer arrival times for a single-server system
• Optimal appointment scheduling in continuous time: the lag order approximation method
• Out-patient Queues at the Ibn-Rochd Health Centre
• Scheduling Arrivals to Queues: A Single-Server Model with No-Shows
• Applied Probability and Queues
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