Variant working vacation Markovian queue with second optional service, unreliable server and retention of reneged customers

DOI10.1504/IJMOR.2021.115447MaRDI QIDQ2664698zbMATH OpenOpenAlexFDO

Authors Vijaya Laxmi Pikkala, Girija Bhavani Edadasari

Publication date 17 November 2021

Published in International Journal of Mathematics in Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1504/ijmor.2021.115447

zbMATH Keywords

FESfirst essential servicerenegingretentionsecond optional serviceSOSunreliable serverworking vacation

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)

Review text

Summary: In this paper, a variant working vacation queueing system with second optional service, unreliable server, and retention of reneged customers is studied. This model has potential applications in tele-services, banks, manufacturing processes, etc. The expressions of the steady-state probabilities and the system sizes when the server is in different states are obtained using probability generating functions. This paper also discusses an optimisation problem under a given cost structure. Direct search method and quadratic fit search method (QFSM) are applied to obtain the optimum number of working vacations and optimum service rates during regular busy period and working vacation period, respectively.

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(3)

• Cost optimization of an unreliable server queue with two stage service process under hybrid vacation policy
• Strategic joining in a single-server Markovian queue with Bernoulli working vacations
• Bat algorithm for optimizing a working vacation queue with impatient clients and secondary service

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