Managing Consumer Returns in a Competitive Environment
From MaRDI portal
Publication:3005688
DOI10.1287/mnsc.1100.1274zbMath1214.90074OpenAlexW2161169387MaRDI QIDQ3005688
Jeffrey D. Shulman, R. Canan Savaskan, Anne T. Coughlan
Publication date: 9 June 2011
Published in: Management Science (Search for Journal in Brave)
Full work available at URL: https://semanticscholar.org/paper/78dc1bf871e7c16cd8a58b4259695b87ae0ab76b
Related Items (18)
Whether to adopt ``buy online and return to store strategy in a competitive market? ⋮ Who should be pricing leader in the presence of customer returns? ⋮ Managing return policies with consumer resale ⋮ Bracketing of purchases to manage size uncertainty: Should online retailers be worried? ⋮ Whether a retailer should enter an e‐commerce platform taking into account consumer returns ⋮ Store assistance and coordination of supply chains facing consumer's return ⋮ Optimal product quality and pricing strategy for a two-period closed-loop supply chain under return policy ⋮ Decisions of e-commerce supply chain under consumer returns and different power structures ⋮ The effect of return and price adjustment policies on a retailer's performance ⋮ The impact of customer returns in a supply chain with a common retailer ⋮ Retailer-run resale market and optimal returns and resale policy ⋮ The impact of customer returns and bidirectional option contract on refund price and order decisions ⋮ Green product development under competition: a study of the fashion apparel industry ⋮ Forays into omnichannel: an online retailer's strategies for managing product returns ⋮ Consumer returns policies with endogenous deadline and supply chain coordination ⋮ Should a manufacturer sell refurbished returns on the secondary market to incentivize retailers to reduce consumer returns? ⋮ Service investment and consumer returns policy in a vendor-managed inventory supply chain ⋮ Omnichannel inventory models accounting for buy-online-return-to-store service and random demand
This page was built for publication: Managing Consumer Returns in a Competitive Environment
