Optimal return and insurance service strategies for online retailers in the presence of opportunistic consumers

zbMATH Open1449.90236MaRDI QIDQ3306992FDOQ3306992

Authors: Qian Zhao, Yanhong Sun, Tana Siqin 

Publication date: 12 August 2020

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zbMATH Keywords

price discriminatione-commercereturn policyopportunistic consumersreturn insurance

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Risk models (general) (91B05)

Cited In (6)

• Returns freight insurance policy and the impact from a BOPS retailer
• Return compensation strategy of online retailer for online reviews
• Optimal pricing and return-freight insurance: strategic analysis of \(E\)-sellers in the presence of reputation differentiation
• Design of win-win return policies for online retailers
• Choice and influence of return policy and remanufacture in a dual-channel supply chain
• Should a manufacturer sell refurbished returns on the secondary market to incentivize retailers to reduce consumer returns?

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