Optimal return and insurance service strategies for online retailers in the presence of opportunistic consumers

MaRDI QIDQ3306992zbMATH OpenFDO

Authors Qian Zhao, Yanhong Sun, Tana Siqin

Publication date 12 August 2020

zbMATH Keywords

price discriminatione-commercereturn policyopportunistic consumersreturn insurance

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Risk models (general) (91B05)

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(7)

• Design of win-win return policies for online retailers
• Choice and influence of return policy and remanufacture in a dual-channel supply chain
• Optimal pricing and return-freight insurance: strategic analysis of \(E\)-sellers in the presence of reputation differentiation
• Return compensation strategy of online retailer for online reviews
• Should a manufacturer sell refurbished returns on the secondary market to incentivize retailers to reduce consumer returns?
• Extracting values from consumer returns: the role of return-freight insurance for competing e-sellers
• Returns freight insurance policy and the impact from a BOPS retailer

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