Extracting values from consumer returns: the role of return-freight insurance for competing e-sellers
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Publication:2106724
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Cites work
- Agency selling or reselling: e-tailer information sharing with supplier offline entry
- Consumer return policies in competitive markets: an operations perspective
- Forays into omnichannel: an online retailer's strategies for managing product returns
- Power structure and channel integration strategy for online retailers
- The effect of return and price adjustment policies on a retailer's performance
- The newsboy problem with resalable returns: a single period model and case study
- When to introduce an online channel, and offer money back guarantees and personalized pricing?
- Who should be pricing leader in the presence of customer returns?
Cited in
(4)- Returns freight insurance policy and the impact from a BOPS retailer
- Return compensation strategy of online retailer for online reviews
- Will providing return-freight-insurances do more good than harm to dual-channel e-commerce retailers?
- Free shipping policy for imported cross-border e-commerce platforms
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