Extracting values from consumer returns: the role of return-freight insurance for competing e-sellers
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Publication:2106724
DOI10.1016/J.EJOR.2022.06.063OpenAlexW4288885808MaRDI QIDQ2106724FDOQ2106724
Authors: Zhongwei Chen, Zhiping Fan, Stuart X. Zhu 
Publication date: 19 December 2022
Published in: European Journal of Operational Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/j.ejor.2022.06.063
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Cites Work
- The newsboy problem with resalable returns: a single period model and case study
- Who should be pricing leader in the presence of customer returns?
- Consumer return policies in competitive markets: an operations perspective
- The effect of return and price adjustment policies on a retailer's performance
- When to introduce an online channel, and offer money back guarantees and personalized pricing?
- Forays into omnichannel: an online retailer's strategies for managing product returns
- Agency selling or reselling: e-tailer information sharing with supplier offline entry
- Power structure and channel integration strategy for online retailers
Cited In (4)
- Returns freight insurance policy and the impact from a BOPS retailer
- Return compensation strategy of online retailer for online reviews
- Will providing return-freight-insurances do more good than harm to dual-channel e-commerce retailers?
- Free shipping policy for imported cross-border e-commerce platforms
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