When to introduce an online channel, and offer money back guarantees and personalized pricing?
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Publication:1752845
DOI10.1016/J.EJOR.2016.07.031zbMATH Open1394.90375OpenAlexW2482679439MaRDI QIDQ1752845FDOQ1752845
Authors: Bintong Chen, Jing Chen 
Publication date: 24 May 2018
Published in: European Journal of Operational Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/j.ejor.2016.07.031
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- scientific article; zbMATH DE number 7113100
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Marketing, advertising (90B60) Consumer behavior, demand theory (91B42) Microeconomic theory (price theory and economic markets) (91B24)
Cites Work
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- The newsboy problem with resalable returns: a single period model and case study
- Personalized dynamic pricing of limited inventories
- Personalized pricing and advertising: an asymmetric equilibrium analysis
- Return policy: hassle-free or your money-back guarantee?
Cited In (38)
- Dynamic and targeted bundle pricing of two independently valued products
- A robust omnichannel pricing and ordering optimization approach with return policies based on data-driven support vector clustering
- Extracting values from consumer returns: the role of return-freight insurance for competing e-sellers
- Returns freight insurance policy and the impact from a BOPS retailer
- Omnichannel retail move in a dual-channel supply chain
- Effect of capital constraint in a dual-channel supply chain
- Who should be pricing leader in the presence of customer returns?
- Pricing decisions of a supply chain with multichannel retailer under fairness concerns
- Financing decisions in a supply chain when considering product returns
- Return mode selection and pricing strategy for a dual-channel retailer
- The impacts of money-back guarantees in the presence of parallel importation
- The impact of customer returns and bidirectional option contract on refund price and order decisions
- Optimizing online recurring promotions for dual-channel retailers: segmented markets with multiple objectives
- Channel strategy for manufacturers in the presence of service freeriders
- A review of bricks-and-clicks dual-channels literature: trends and opportunities
- Optimal channel choices and online refund policies in a low-carbon tourism supply chain considering carbon reduction level
- Optimal pricing and return-freight insurance: strategic analysis of \(E\)-sellers in the presence of reputation differentiation
- When and how should a retailer use third-party platform channels? The impact of spillover effects
- Optimal decisions on prices, order quantities, and returns policies in a supply chain with two-period selling
- Forays into omnichannel: an online retailer's strategies for managing product returns
- Consumer returns in consignment contracts with inventory control and additive uncertainty
- ``Buy online, pick up in store under fit uncertainty: to offer or not to offer
- An analysis of price strategies with price matching in the presence of showrooming
- When should the offline retailer implement price matching?
- Capacity allocation under downstream competition and bargaining
- Effect of the buy‐online‐and‐pickup‐in‐store option on pricing and ordering decisions during online shopping carnivals
- Resale or agency sale? Equilibrium analysis on the role of live streaming selling
- One step further for procurement cooperation: will the industry leader benefit from its competitive manufacturer's joint determination of consumption quality?
- Personalized pricing versus showrooming: competition between online and offline retailers
- Whether a retailer should enter an e‐commerce platform taking into account consumer returns
- Resale value guaranteed strategy, information sharing and electric vehicles adoption
- Are price matching and logistics service enhancement always effective strategies for improving profitability?
- A dual-channel supply chain problem with resource-utilization penalty: who can benefit from sales effort?
- Money-back guarantee, dual money-back guarantee, and O2O strategy in a manufacturer's dual-channel supply chain
- Retailer's channel policy and two-part tariff contract in green supply chain: an optimization analysis considering channel purchasing cost
- Who should introduce the third-party platform channel under different pricing strategies?
- Strategic introduction of the marketplace channel under spillovers from online to offline sales
- Pricing policies in dual distribution channels: the reference effect of official prices
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