The determinants of customer interactions with internet-enabled e-banking services

DOI10.1057/PALGRAVE.JORS.2602429MaRDI QIDQ3545657zbMATH OpenOpenAlexFDO

Authors

Publication date 11 December 2008

Published in The Journal of the Operational Research Society (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1057/palgrave.jors.2602429

zbMATH Keywords

determinantsinternetservice operations managementcustomer interactionse-banking

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

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