Challenges and opportunities in attended home delivery

DOI10.1007/978-0-387-77778-8_17MaRDI QIDQ3564366zbMATH OpenOpenAlexFDO

Authors Niels Agatz, Ann Melissa Campbell, Moritz Fleischmann, Martin Savels

Publication date 2 June 2010

Published in Operations Research/Computer Science Interfaces (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/978-0-387-77778-8_17

zbMATH Keywords

home deliverye-groceryconsumer directtime slots

Mathematics Subject Classification ID

Inventory, storage, reservoirs (90B05) Transportation, logistics and supply chain management (90B06)

Recommendations

• Anticipative dynamic slotting for attended home deliveries
• Dynamic pricing of flexible time slots for attended home delivery
• An approximate dynamic programming approach to attended home delivery management
• Route-based approximate dynamic programming for dynamic pricing in attended home delivery
• Appointment scheduling and routing optimization of attended home delivery system with random customer behavior

Cites work

• A GRASP for the Vehicle Routing Problem with Time Windows
• A heuristic method for dispatching repair men
• Dynamic pricing in the presence of inventory considerations: research overview, current practices, and future directions
• E-fulfillment and multi-channel distribution - A review
• Heuristics to Schedule Service Engineers within Time Windows
• Planning and approximation models for delivery route based services with price-sensitive demands
• Scenario-Based Planning for Partially Dynamic Vehicle Routing with Stochastic Customers

Cited in

(9)

• Data-driven customer acceptance for attended home delivery
• A survey of attended home delivery and service problems with a focus on applications
• Vehicle routing and appointment scheduling with team assignment for home services
• On the value of subscription models for online grocery retail
• Anticipative dynamic slotting for attended home deliveries
• scientific article; zbMATH DE number 2209623 (Why is no real title available?)
• An updated survey of attended home delivery and service problems with a focus on applications
• Strategies to improve customer service in delivery time slot management
• Vehicle routing with private and shared delivery locations

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