Expected Performance of a Queueing System with Ancillary Activities

DOI10.1057/JORS.1989.126MaRDI QIDQ3824079zbMATH OpenOpenAlexFDO

Authors Randolph W. Hall

Publication date 1989

Published in The Journal of the Operational Research Society (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1057/jors.1989.126

zbMATH Keywords

minimizing customer delayqueueing systems with ancillary activities

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25)

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(5)

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• Mutual assistance between the servers -- a factor in increasing the queuing systems efficiency
• A queueing model for managing small projects under uncertainties
• Adjusting the workload of an under-utilized server by scheduling supplementary work
• Performance analysis of a queue with congestion-based staffing policy

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