A short note on the monotonicity of the Erlang C formula in the Halfin-Whitt regime

DOI10.1007/S11134-012-9292-ZzbMATH Open1275.60074arXiv1112.3689OpenAlexW2168900559MaRDI QIDQ383282FDOQ383282

Authors: Bernardo D'Auria 

Publication date: 25 November 2013

Published in: Queueing Systems (Search for Journal in Brave)

Abstract: We prove a monotonicity condition satisfied by the Erlang C formula when computed in the Halfin-Whitt regime. This property was recently conjectured in Janssen et al. [2011].

Full work available at URL: https://arxiv.org/abs/1112.3689

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zbMATH Keywords

Halfin-Whitt regimeErlang C formula

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25)

Cites Work

• Heavy-Traffic Limits for Queues with Many Exponential Servers
• On the continued Erlang loss function
• Refining square-root safety staffing by expanding Erlang C
• Dimensioning Large Call Centers
• A lower bound for the Erlang C formula in the Halfin-Whitt regime

Cited In (1)

• Economies-of-scale in many-server queueing systems: tutorial and partial review of the QED Halfin-Whitt heavy-traffic regime

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