A short note on the monotonicity of the Erlang C formula in the Halfin-Whitt regime

DOI10.1007/S11134-012-9292-ZMaRDI QIDQ383282zbMATH OpenOpenAlexFDO

Authors Bernardo D'Auria

Publication date 25 November 2013

Published in Queueing Systems (Search for Journal in Brave)

Full work available at URL https://arxiv.org/abs/1112.3689

zbMATH Keywords

Halfin-Whitt regimeErlang C formula

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25)

Abstract: We prove a monotonicity condition satisfied by the Erlang C formula when computed in the Halfin-Whitt regime. This property was recently conjectured in Janssen et al. [2011].

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Cites work

• A lower bound for the Erlang C formula in the Halfin-Whitt regime
• Dimensioning Large Call Centers
• Heavy-Traffic Limits for Queues with Many Exponential Servers
• On the continued Erlang loss function
• Refining square-root safety staffing by expanding Erlang C

Cited in

(1)

• Economies-of-scale in many-server queueing systems: tutorial and partial review of the QED Halfin-Whitt heavy-traffic regime

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