The Performance Effects of Process Management Techniques

DOI10.1287/MNSC.43.4.522zbMATH Open0900.90371OpenAlexW2102510955MaRDI QIDQ4367183FDOQ4367183

Authors: Christopher D. Ittner, David F. Larcker 

Publication date: 4 June 1998

Published in: Management Science (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1287/mnsc.43.4.522

Mathematics Subject Classification ID

Operations research and management science (90B99)

Cited In (3)

• How should process capabilities be combined to leverage supplier relationships competitively?
• Minimum cost allocation of quality improvement targets under supplier process disruption
• Where in the supply chain network does ISO 9001 improve firm productivity?

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