scientific article; zbMATH DE number 2016056

zbMATH Open1028.68690MaRDI QIDQ4438752FDOQ4438752

Authors: Michael P. Brenner, Igor Radisic, Martina Schollmeyer 

Publication date: 10 December 2003

Full work available at URL: http://link.springer.de/link/service/series/0558/bibs/2506/25060145.htm

Title of this publication is not available (Why is that?)

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Mathematics Subject Classification ID

Computing methodologies and applications (68U99) Theory of languages and software systems (knowledge-based systems, expert systems, etc.) for artificial intelligence (68T35) Distributed systems (68M14) Network protocols (68M12)

Cited In (3)

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• Service process improvement based on fault pattern recognition
• Tool support for ITIL-oriented service management. A model-based approach.

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