An MIP model to schedule the call center workforce and organize the breaks
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Publication:4989258
DOI10.1063/1.4952528zbMATH Open1464.90030OpenAlexW2521639896MaRDI QIDQ4989258FDOQ4989258
Authors: Turgay Türker, Ayhan Demiriz 
Publication date: 21 May 2021
Published in: AIP Conference Proceedings (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1063/1.4952528
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