Improving service use through prediction modelling: a case study of a mathematics support centre

DOI10.1093/IMAMAN/DPAB035MaRDI QIDQ5091786zbMATH OpenOpenAlexFDO

Authors Emma Howard, Anthony G. Cronin

Publication date 27 July 2022

Published in IMA Journal of Management Mathematics (Search for Journal in Brave)

Copyright license Creative Commons Attribution 4.0 International

Full work available at URL https://doi.org/10.1093/imaman/dpab035

zbMATH Keywords

mathematics supportnonstationary demandpredictive modellingstaffing optimization

Mathematics Subject Classification ID

Operations research, mathematical programming (90-XX) Game theory, economics, finance, and other social and behavioral sciences (91-XX)

Describes a project that uses

Uses Software

• Kernlab
• shiny

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