Understanding the barriers of service supply chain management: an exploratory case study from Indian telecom industry

DOI10.1007/S12597-015-0234-5MaRDI QIDQ522388zbMATH OpenOpenAlexFDO

Authors V. R. Pramod, D. K. Banwet, P. R. S. Sarma

Publication date 28 April 2017

Published in Opsearch (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/s12597-015-0234-5

zbMATH Keywords

ISMbarrierssystem modellingMICMACSCMtelecom service

Mathematics Subject Classification ID

Case-oriented studies in operations research (90B90) Transportation, logistics and supply chain management (90B06)

Recommendations

• Modelling and analysis of barriers for supply chain performance measurement system
• Service supply chain management: a review of operational models
• Strategic interactions in service supply chain with horizontal competition
• Optimizing 3PL service delivery using a cost-to-serve and action research framework
• Identification of interrelationship of key customers' needs based on structural model for services/capabilities provided by a semiconductor-intellectual-property mall

Cites work

• scientific article; zbMATH DE number 3614596 (Why is no real title available?)
• The risk and information sharing of application services supply chain

Cited in

(3)

• Identification of interrelationship of key customers' needs based on structural model for services/capabilities provided by a semiconductor-intellectual-property mall
• Modelling and analysis of barriers for supply chain performance measurement system
• Discovering themes and trends in electricity supply chain area research

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