Optimal control policies in service systems with limited information on the downstream stage

DOI10.1002/NAV.21860MaRDI QIDQ5229973zbMATH OpenOpenAlexWikidataFDO

Authors Sina Ansari, Qifeng Shao, Seyed M. R. Iravani

Publication date 19 August 2019

Published in Naval Research Logistics (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1002/nav.21860

zbMATH Keywords

limited informationMarkov decision processmultistage queueing systemserver schedulingwaiting time

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Markov and semi-Markov decision processes (90C40)

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• Optimization of a PH/PH/1/N queue with controllable service time and partial information
• Multiclass state‐dependent service systems with returns

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