The effects of information on a queue with balking and phase‐type service times

DOI10.1002/nav.20291zbMath1209.90111MaRDI QIDQ5393024

Paul Zipkin, Pengfei Guo

Publication date: 15 April 2011

Published in: Naval Research Logistics (NRL) (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1002/nav.20291

zbMATH Keywords

impatient customers; delay information; balking queue; \(\cdot/PH/1\) queue

Mathematics Subject Classification ID

90B22: Queues and service in operations research

Related Items

Effect of information, uncertainty and parameter variability on profits in a queue with various pricing strategies, The effects of the availability of waiting-time information on a balking queue, Sharing delay information in service systems: a literature survey, Optimization and customer utilities under dynamic lead time quotation in an \(M / M\) type base stock system, Equilibrium and optimal strategies to join a queue with partial information on service times, Bounded rationality in clearing service systems, Multi-class M/PH/1 queues with deterministic impatience times, PRICING PERISHABLE PRODUCTS WITH COMPOUND POISSON DEMANDS

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