Queues with waiting time dependent service
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Publication:543562
DOI10.1007/S11134-011-9225-2zbMath1214.90032OpenAlexW2161240650MaRDI QIDQ543562
Publication date: 17 June 2011
Published in: Queueing Systems (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/s11134-011-9225-2
call centersqueueslevel crossingwaiting-time distributionoverflowadaptive service ratecontact centersdeterministic threshold
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Applications of queueing theory (congestion, allocation, storage, traffic, etc.) (60K30)
Related Items (7)
Workload and busy period for \(\mathrm{M}/\mathrm{GI}/1\) with a general impatience mechanism ⋮ OPTIMIZATION OF OVERFLOW POLICIES IN CALL CENTERS ⋮ Stability analysis of a general state-dependent multiserver queue ⋮ Dimensioning a queue with state-dependent arrival rates ⋮ M/G/\(1\) queue with event-dependent arrival rates ⋮ Age-based Markovian approximation of the G/M/1 queue ⋮ State-dependent \(\mathrm{M}/\mathrm{G}/1\) queueing systems
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