The satisfaction of healthcare consumers: analysis and comparison of different methodologies

DOI10.1111/ITOR.13098MaRDI QIDQ6056136zbMATH OpenOpenAlexFDO

Authors Maria Isabel C. Pedro

Publication date 29 September 2023

Published in International Transactions in Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1111/itor.13098

zbMATH Keywords

factor analysismulticriteria satisfaction analysisordinal logistic regressionpatient satisfactionquality of healthcarestructural equation modeling

Mathematics Subject Classification ID

Operations research, mathematical programming (90-XX)

Cites work

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• Structural equation modeling. Applications using Mplus: Methods and applications.
• The effect of number of categories in rating scales on precision of estimation of scale values

Cited in

(1)

• Extracting knowledge from customer reviews: an integrated framework for digital platform analytics

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