Money-back guarantee, dual money-back guarantee, and O2O strategy in a manufacturer's dual-channel supply chain

DOI10.1155/2020/1697082MaRDI QIDQ6534759zbMATH OpenFDO

Authors J. Q. Liu, Minglun Ren, Aifeng Yang, Shuai Feng

Publication date 18 May 2021

Published in Mathematical Problems in Engineering (Search for Journal in Brave)

Copyright license Creative Commons Attribution 4.0 International

Full work available at URL https://doi.org/10.1155/2020/1697082

Mathematics Subject Classification ID

Inventory, storage, reservoirs (90B05) Transportation, logistics and supply chain management (90B06) Production theory, theory of the firm (91B38)

Recommendations

• scientific article; zbMATH DE number 7113100
• The impact of customer returns in a supply chain with a common retailer
• Return mode selection and pricing strategy for a dual-channel retailer
• Competitive strategies in the presence of consumers' expected service and product returns
• Return policy: hassle-free or your money-back guarantee?

Cites work

• Competing Manufacturers in a Retail Supply Chain: On Contractual Form and Coordination
• Direct marketing, indirect profits: A strategic analysis of dual-channel supply-chain design
• Impact of an ``online-to-store channel on demand allocation, pricing and profitability
• Note. The role of returns policies in pricing and inventory decisions for catalogue goods
• Retailer's rationale to refuse consumer returns in supply chains
• Supply chain choice on the internet
• The newsboy problem with resalable returns: a single period model and case study
• When to introduce an online channel, and offer money back guarantees and personalized pricing?

Cited in

(3)

• Competitive strategies in the presence of consumers' expected service and product returns
• Retailing and servicing strategies for an imperfect production with variable lead time and backorder under online-to-offline environment
• Return and refund policy for product and core service bundling in the dual‐channel supply chain

This page was built for publication: Money-back guarantee, dual money-back guarantee, and O2O strategy in a manufacturer's dual-channel supply chain

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q6534759)