Explaining and predicting customer churn by monotonic rules induced from ordinal data

DOI10.1016/J.EJOR.2023.09.028MaRDI QIDQ6572882zbMATH OpenFDO

Authors Marcin Szeląg, Roman Słowiński

Publication date 16 July 2024

Published in European Journal of Operational Research (Search for Journal in Brave)

zbMATH Keywords

customer churn predictiondecision rulesdominance-based rough set approachordinal classification with monotonicity constraints

Mathematics Subject Classification ID

Operations research and management science (90Bxx)

Cites work

• scientific article; zbMATH DE number 1931900 (Why is no real title available?)
• A hierarchical multiple kernel support vector machine for customer churn prediction using longitudinal behavioral data
• A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees
• A survey on the explainability of supervised machine learning
• Measures of rule interestingness in various perspectives of confirmation
• Monotonic variable consistency rough set approaches
• Multi-criteria classification -- a new scheme for application of dominance-based decision rules
• Random forests
• Rough Set Analysis of Classification Data with Missing Values
• Rough sets
• Rough sets theory for multicriteria decision analysis

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