Managing queues with reentrant customers in support of hybrid healthcare

DOI10.1287/STSY.2022.0105MaRDI QIDQ6601481zbMATHFDO

Authors Noa Zychlinski

Publication date 10 September 2024

Published in Stochastic Systems (Search for Journal in Brave)

zbMATH Keywords

schedulingcapacity allocationfluid modelshybrid/virtual healthcarequeues with rework

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25)

Recommendations

• A study of congestion-based information guidance policy for hierarchical healthcare systems
• Study on the distribution of patient appointment capacity based on the queuing theory
• Dynamic scheduling of multiclass many-server queues with abandonment: the generalized \(c \mu / h\) rule
• Optimal policy of a hybrid queueing system
• Impact of telemedicine on healthcare service system considering patients' choice

Cited in

(1)

• The introduction of telemedicine service: with or without reimbursement?

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