A multi-server queueing system with service interruption, partial protection and repetition of service

DOI10.1007/s10479-013-1318-3zbMath1327.90048OpenAlexW2067076908MaRDI QIDQ889524

Varghese S. Jacob, A. Krishnamoorthy, Alexander N. Dudin

Publication date: 9 November 2015

Published in: Annals of Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s10479-013-1318-3

zbMATH Keywords

phase type distributioncustomer induced service interruptionsmarkovian arrival processpartial service protectionpriority service

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

Related Items (5)

Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option ⋮ Service system design for managing interruption risks: a backup-service risk-mitigation strategy ⋮ A Geo/Geo/1 inventory priority queue with self induced interruption ⋮ Queues with interruption in random environment ⋮ Queueing systems with correlated arrival flows and their applications to modeling telecommunication networks

Cites Work

• Queues with interruptions: a survey
• On a Customer-Induced Interruption in a Service System
• New results on the single server queue with a batch markovian arrival process
• A logarithmic reduction algorithm for quasi-birth-death processes
• ABMAP/PH/NQueue with Negative Customers and Partial Protection of Service
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