Requirements engineering for knowledge management in eGovernment

DOI10.1007/3-540-44836-5_5MaRDI QIDQ4426595zbMATH OpenFDO

Authors Paolo Bresciani, Paolo Donzelli, Angela Forte

Publication date 16 September 2003

Published in Lecture Notes in Computer Science (Search for Journal in Brave)

Full work available at URL http://link.springer.de/link/service/series/0558/bibs/2645/26450048.htm

Mathematics Subject Classification ID

Knowledge representation (68T30) Theory of languages and software systems (knowledge-based systems, expert systems, etc.) for artificial intelligence (68T35) Computing methodologies and applications (68U99)

Recommendations

• Process-based knowledge management and modelling in e-government -- an inevitable combination
• Supporting administrative knowledge processes
• Knowledge management requirements and models for pan-European public administration service delivery
• A knowledge management system for e-government projects and actors
• Business process modelling and help systems as part of KM in e-government

Cited in

(3)

• Expert elicitation for reliable system design. (With comments and rejoinder)
• Reflections on the requirements gathering in an one-stop government project
• Process-based knowledge management and modelling in e-government -- an inevitable combination

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