Scheduling to Differentiate Service in a Multiclass Service System
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Recommendations
- Scheduling in a multi-class series of queues with deterministic service times
- Scheduling in multiclass networks with deterministic service times
- Scheduling policies for multi-period services
- Allocation of service time in a multiserver system
- SCHEDULING IN A QUEUING SYSTEM WITH ASYNCHRONOUSLY VARYING SERVICE RATES
- Dynamic scheduling in single-server multiclass service systems with unit buffers
- Scheduling services in a queuing system with impatience and setup costs
- Scheduling of Multi-Class Single-Server Queues Under Nontraditional Performance Measures
Cites work
- A delay dependent queue discipline
- Call Center Staffing: Service-Level Constraints and Index Priorities
- Delay-based service differentiation with many servers and time-varying arrival rates
- Dynamic scheduling of a GI/GI/1+GI queue with multiple customer classes
- Dynamic Scheduling of a Multiclass Queue in the Halfin-Whitt Heavy Traffic Regime
- Dynamic scheduling with convex delay costs: The generalized \(c\mu\) rule
- Heavy-traffic limit for the initial content process
- Many-server Gaussian limits for overloaded non-Markovian queues with customer abandonment
- Many-server heavy-traffic limit for queues with time-varying parameters
- Modeling and Simulation of Nonstationary Non-Poisson Arrival Processes
- Nonlinear Accumulating Priority Queues with Equivalent Linear Proxies
- On scheduling a multiclass queue with abandonments under general delay costs
- On the asymptotic optimality of the c / rule under ergodic cost
- On the existence and uniqueness of solutions of stochastic integral equations of the Volterra type
- Refined models for efficiency-driven queues with applications to delay announcements and staffing
- Scheduling a multi class queue with many exponential servers: asymptotic optimality in heavy traffic.
- Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cμ-Rule
- Server Staffing to Meet Time-Varying Demand
- Service-level differentiation in call centers with fully flexible servers
- Service-level differentiation in many-server service systems via queue-ratio routing
- Stabilizing customer abandonment in many-server queues with time-varying arrivals
- Stabilizing performance in a service system with time-varying arrivals and customer feedback
- Stabilizing performance in networks of queues with time-varying arrival rates
- STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS
- Staffing many-server queues with impatient customers: constraint satisfaction in call centers
- Staffing of time-varying queues to achieve time-stable performance
- Staffing to stabilize the tail probability of delay in service systems with time-varying demand
- Stochastic-Process Limits
- The c / rule for many-server queues with abandonment
Cited in
(11)- Scheduling in multiclass networks with deterministic service times
- Service-level differentiation in many-server service systems via queue-ratio routing
- Service-level differentiation in call centers with fully flexible servers
- A fluid-diffusion-hybrid limiting approximation for priority systems with fast and slow customers
- Delay-based service differentiation with many servers and time-varying arrival rates
- Externalities in the M/G/1 queue: LCFS-PR versus FCFS
- Reliability and transient analysis of discrete-time multi-class priority queue with energy saving vacation policy
- Capacity planning to cope with demand surges in fourth-party logistics networks under chance-constrained service levels
- Assessing the accuracy of externalities prediction in a LCFS-PR M/G/1 queue under partial information
- Asymptotic variability analysis for tandem queues
- The power of letting go: scheduling with immediate and delayed rejections in multi-server queues
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