Understanding and modelling flexibility in administrative processes

DOI10.1007/978-3-540-46138-8_20MaRDI QIDQ4410368zbMATH OpenFDO

Authors Ralf Klischewski, Klaus Lenk

Publication date 3 July 2003

Published in Lecture Notes in Computer Science (Search for Journal in Brave)

Full work available at URL http://link.springer.de/link/service/series/0558/bibs/2456/24560129.htm

Mathematics Subject Classification ID

Computing methodologies for information systems (hypertext navigation, interfaces, decision support, etc.) (68U35) Computing methodologies and applications (68U99)

Recommendations

• Flexible support of work processes - balancing the support of organisations and workers
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• Supporting administrative knowledge processes

Cited in

(1)

• Business process management -- as a method of governance

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