Unreliable server M/G/1 queue with multi-optional services and multi-optional vacations

DOI10.1504/IJMOR.2013.052458MaRDI QIDQ1753783zbMATH OpenOpenAlexFDO

Authors Madhu Jain, G. C. Sharma, Richa Sharma

Publication date 29 May 2018

Published in International Journal of Mathematics in Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1504/ijmor.2013.052458

zbMATH Keywords

multi-optional servicesmulti-optional vacationsqueue sizereliability indicessupplementary variablesunreliable serverswaiting times

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Sensitivity, stability, parametric optimization (90C31)

Review text

Summary: This paper deals with an M/G/1 queue with multiple optional services and multiple optional vacations for an unreliable server queue. All arriving customers require a First Essential Service (FES), while only some of them ask for other optional services. The stability and ergodicity condition for the model has been discussed. By introducing supplementary variables and employing the generating function technique, we derive the system size distribution at the random epoch as well as the departure epoch. Waiting time distribution and some other queuing and reliability measures have also been obtained. The sensitivity analysis has been facilitated by taking numerical illustrations to explore the effect of the different parameters on various performance indices.

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