On the impact of customer balking, impatience and retrials in telecommunication systems (Q1029865): Difference between revisions

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Property / DOI: 10.1016/j.camwa.2008.10.084 / rank
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Property / author
 
Property / author: Jesus R. Artalejo / rank
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Property / author: Vicent Pla / rank
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Property / author
 
Property / author: Jesus R. Artalejo / rank
 
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Property / author: Vicent Pla / rank
 
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Property / MaRDI profile type: MaRDI publication profile / rank
 
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Property / full work available at URL: https://doi.org/10.1016/j.camwa.2008.10.084 / rank
 
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Property / OpenAlex ID: W2043931086 / rank
 
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Property / cites work
 
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Latest revision as of 13:52, 10 December 2024

scientific article
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English
On the impact of customer balking, impatience and retrials in telecommunication systems
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    On the impact of customer balking, impatience and retrials in telecommunication systems (English)
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    13 July 2009
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    call reattempts
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    balking
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    impatience
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    call centers
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    telecommunication systems
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