Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: evidence from a U.S.bank application (Q863559): Difference between revisions
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| Property / full work available at URL: https://doi.org/10.1007/s10479-006-0037-4 / rank | |||
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| Property / OpenAlex ID: W2096366188 / rank | |||
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| Property / cites work: Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Green bank branches / rank | |||
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Latest revision as of 12:44, 25 June 2024
scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: evidence from a U.S.bank application |
scientific article |
Statements
Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: evidence from a U.S.bank application (English)
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5 February 2007
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data envelopment analysis
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efficiency
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quality
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benchmarking
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performance
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bank
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